Service overview & philosophy

The philosophy of care underpinning all our services is that patients have the right to appropriate care, treatment and effective programmes based on a deep understanding of their individual needs and behavioural challenges.

PiC offers patients individualised packages of care that address their needs, while valuing, and building on, their strengths and abilities. Our treatment packages encourage a sense of hope and recovery.

Flexible and responsive care is crucial to the success that we achieve throughout our services. To this end, each patient participates in a regular review programme, known as the Care Programme Approach (CPA), which improves the quality and effectiveness of client care and treatment. The patient, their referring team and their family are encouraged to take part in CPA meetings. Our thorough initial referral assessment, bolstered by the on-going CPA reviews, ensures that each individual's programme remains effective as their condition evolves. The process actualises the potential of each individual, as well as helping patients acquire new skills and work towards their personal goals, including, where appropriate, a move back into the community.

The basic and clinical knowledge base that underpins the management of patients with mental health conditions, learning disability and brain injury advances continually. PiC actively engage with this evolving knowledge. Our skilled multidisciplinary teams integrate the latest evidence-based treatments into their practice to offer each patient the most effective package of care. Regular clinical audit helps drive continual improvements in care. Our specialists also regularly present papers and give talks nationally and internationally.

PiC specialise in providing services to patients who may be described as 'treatment resistant' or who may present with very challenging behaviours. Through the dedicated work of our staff and the careful use of appropriate medication, we have helped patients who have spent long periods in closed units relocate to supported community placements and a better quality of life.