PiC provides recognised training in the safe and therapeutic Management of Violence and Aggression (MVA) for all our staff who work directly with patients. We also deliver regular training to those working in the NHS and other services.

We have more than 15 years experience of providing specialist training in the management of violent incidents. We facilitate and oversee recognised General Services Association (GSA) tutor training. This is one of the specific areas of care where we are viewed nationally as a centre of excellence. PiC regularly provides training across the UK, including the Isle of Wight and the Channel Islands. Our commitment is to disseminate and promote best practice within this specialist field.

All our facilitation tutors are GSA qualified. They have each gained clinical credibility and significant experience within their particular specialist field enhanced by attending recognised annual updates, conferences and workshops to support their continual professional development. In line with this, all tutors and courses conform to up-to-date best practice guidance initiatives and national minimum standards criteria.

Evaluation of Tutor Courses

A total of 21 courses were provided by PiC during 2007, with a total of 227 people receiving training on the 3-week tutor course and the 3-day refresher course. To evaluate the effectiveness of this training we asked for delegate feedback and 90% confirmed they were extremely satisfied with the course with 10% very satisfied. Please read below some of the comments received.

"I found the course enjoyable, interactive and fun. Tutor has time for all questions and is very knowledgeable on course subjects. Recommend to others".

"As usual, a brilliantly run course".

"Well facilitated, good balance between theory and practice. Handouts very useful and relevant to practice. Tutors very supportive, knowledgeable about subject, made it easy to ask questions".

"As usual, a good course well taught. I feel I have developed my skills as a result of this".

"Structured but relaxed, enjoyable but the seriousness of the subject was not compromised. Lots of opportunities to learn from personal experiences".

Our clients

The organisations and NHS Trusts we offer tutoring to include:

Atkinson Unit Barnet, Enfield & Haringey Mental Health Trust Borders General Hospital Bristol City Council Chancellor Care Children & Young People Services Churchill London Clinic Cintre Community Dorset PCT Gwent Healthcare NHS Trust Institute of Health and Social Care Studies Lambeth Hospital Lincolnshire Partnership NHS Trust Middlesex University North London Forensic Service Orchard End Oxleas NHS Foundation Trust

Pamova Cymru General Services Ltd Pontypridd & Rhondda NHS Trust Powys Local Health Board Praxis Care Group, Belfast Priory Secure Services Raphael Healthcare Royal Hospital for Neurodisability Safe Approach Training South London & Maudsley NHS Foundation Trust South West London & St George's Mental Health NHS Trust St Andrew's Hospital St Lukes Hospital Group Sussex Partnership NHS Trust The Huntercombe Group Turning Point Vinney Green Secure Unit Wessex Regional Care Limited