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Burston House,
Rectory Road,
Diss, Norfolk
IP22 5TU

Services Key

  • Mental Disorder
  • Learning Disability
  • Brain Injury
  • Child and Adolescent Services
  • Trauma and Addiction

Burston House

Burston House provides low secure care and specialised treatment for men aged 18 years and older with a learning disability. Patients may also have other associated conditions including personality disorders, mental illnesses and autistic spectrum disorders.

This service is part of a care pathway in Norfolk and Suffolk, which together has a total of 97 beds in four linked specialised hospitals/units. They provide therapeutic security at different levels including:

Low Secure

  • St John's House, Bure Ward - 11 Beds (Female only)
  • St John's House, Waveney Ward - 6 Beds (Female only)
  • Burston House, Kestrel Ward, Rectory Ward and Eagle Ward - 31 Beds (Male only)

Medium Secure

  • St John's House, Walsham Ward - 16 Beds (Male only)
  • St John's House, Redgrave Ward - 16 Beds (Female only)

Community Locked Rehabilitation

  • Lombard House - 9 Beds (Male only)
  • Richmond House - 8 beds (Female only)

Our approach

The strength of the service lies in the quality of the comprehensive assessment, treatment and care we provide. We take a holistic and individualised approach delivered by our skilled, experienced multidisciplinary team which includes:

  • Psychiatry
  • Psychology
  • Nursing (mental health and learning disability)
  • Occupational therapy
  • Specialist teaching
  • Social work
  • A practice nurse for physical healthcare
  • A Speech and Language Therapist
  • Dieticians

We also call in services from GPs, dentists, opticians and chiropodists when needed.

Our treatment programme includes:

  • Assessment and motivational work
  • Foundation
  • Offence-specific support
  • Personality disorder symptom reduction
  • Consolidation
  • Relapse prevention
  • Preparation for discharge and follow-up care

More info

Awards and indicators of clinical excellence at Burston House include:

  • Patients in our Learning Disability services have won over 30 Koestler Art Awards over the last five years
  • We have published 14 peer-reviewed journal articles over the last three years
  • We host the Clinical Research Group (CRG) on Forensic Intellectual and Developmental Disability (FIDD) which brings together patients, commissioners, clinicians and academics from 25 NHS hospitals and 10 universities
  • As a recognised authority on learning disability within the UK we are approved to offer Learning Disability training to Specialty Registrars in Psychiatry
  • We are a successful pilot site operating the My Shared Pathway system
Number Beds 
The Team 
Rosario O'Connell, Regional Executive Director

Rosario has worked in mental health and learning disability settings for 25 years. Over the years she has developed an extensive knowledge of the operational management, during a time that Partnerships in Care has significantly increased its number of beds across the UK.

A member of the Corporate Management Group, Rosario has been with PiC since August 1989. In the summer of 2001 Rosario was appointed to the position of Executive Director for Partnerships in Care Learning Disability Services and in 2010 became the Regional Executive Director for PiC East of England Services, based at St John's House Hospital.

Fungai Nhiwatiwa, Unit Manager

Fungai Nhiwatiwa, Unit Manager, PiC Learning Disability Services has held clinical and managerial roles within PiC since joining us 19 years ago.  He holds post graduate qualifications from Cambridge University, has a BSc Hons gained following his qualification as a registered mental health nurse and has received an ENB Higher Award – Enhanced Practice in Mental Health.

Dr Sudeep Hoare, Clinical Director

Dr Hoare has been Clinical Director at PiC Learning Disability Services since October 1996. Before joining PiC Dr Hoare worked as a Medical Director in the NHS.
His specialist area is in forensic psychiatry of learning disability. He trained in London, Cambridge and Norwich.

Hospital Services Detail 
Learning Disability
31 Beds


From A14/Bury St Edmunds

  • Leave the A14 at junction 43 signposted Bury St Edmunds, and join the A143 signposted Diss.
  • At the roundabout (junction of A143 and A140) turn left onto the A140 towards Norwich.
  • Continue on A140, straight over roundabout along dual carriageway to next roundabout.
  • Continue straight on A140 towards Norwich and take left hand turn signposted Shimpling and Burston.
  • Continue on this road through Shimpling village, over the railway line and into Burston village.
  • Go past the school (on the left hand side) and take the first left signposted Rectory Road.
  • Burston House is situated on the right hand side.

From Norwich

  • Leave Norwich via the A140 Ipswich Road towards Ipswich.
  • Remain on the A140 ahead at the junctions with the B1527 and B1134, after a further 2 miles turn right onto Moor Road towards Shimpling and Burston.
  • Continue on this road through Shimpling village, over the railway line and into Burston village.
  • Go past the school (on the left hand side) and take the first left signposted Rectory Road.
  • Burston House is situated on the right hand side.

By Train

  • The nearest train station is Diss which is on the Liverpool Street to Norwich line. We are a 10 minute taxi ride away.